EMERGENCY RESOURCE SERVICES
- Rent & Utility Assistance
- Supplemental Nutrition Assistance Program
- Energy Assistance Program
- HOPWA Assistance
- HPRP (Homeless Prevention Rapid Re-Housing Program)
Emergency Resource Services is the essential link between people needing services and those providing human services in our community. Services offered include rental assistance, utility assistance, bus passes, food vouchers, clothing vouchers, HOPWA, hygiene products, referrals to other services, and case management. ERS is key to HELP's ability to wrap services around clients so that self-sufficiency is obtained. Hundreds of households every year are prevented from becoming homeless through this program.
HELP also offers a Supplemental Nutritional Assistance Program (SNAP) where individuals can receive assistance and support while filling out the application for food stamps. Clients will also receive information & referrals for other services HELP of Southern Nevada offers.
Rental and Utility Assistance Information
Rental & Utility assistance provided as funding allows.Rental Assistance - Funds are Available
This program is available to clients that have income that exceeds their monthly rent and have had an unforeseen expense i.e. medical, car repairs, loss of one income, etc. The following items are needed in order to qualify:
- Original valid State ID and original Social Security cards for all people living in the residence (no copies).
- Original birth certificates for all children in the household (no copies) children under the age of 18 or age 18 and still in school.
- Proof of all income (any type that is legitimate and official) for all household members members (related or not). The income guideline is based on total gross (before deductions/taxes) income for the past 30 days.
- Current lease (that is a minimum of six months, no weekly or room rent will be accepted.)
- Proof of ownership with all supporting documentation for home if owned.
- Proof that all past due amounts from previous month are paid if using as a receipt to show where income went.
- Reason for the unanticipated expenses with the proper documentation
- Receipts totaling the net income (after taxes) for the past 30 days (going back 30 days from the date of your appointment).
- 3 or 5 day eviction notice.
Utility Assistance
This program is available to clients that have income and have unforeseen expenses i.e. medical, car repairs, loss of income, etc. We cannot assist clients who have had their power already turned off. The Power and Gas company work with us on this assistance and the final approval comes from them. The following items are needed in order to qualify:
- Proof that rent is paid and current including any previous or current late fees.
- Proof of all income (any type that is legitimate and official) for all household members (related or not). The income guideline is based on total gross (before deductions/taxes) income for the past 30 days.
- Original valid State ID and original Social Security cards for all members living in the household (related or not).
- The original power bill (all pages and parts) in the applicants name.
- A current copy of the lease and/or documentation of home ownership (Leases must be a minimum of six months, no weekly or room rent will be accepted).
- Proof of emergency with documentation to support i.e. doctors bills, car repair receipts etc. Receipts totaling the net income (after taxes) for the past 30 days (going back 30 days from the date of your appointment)
Things to keep in mind:
- This assistance cannot be given more than once in a twelve month period.
- The total amount of assistance given must prevent the eviction, foreclosure or utility shut off.
- You must be able to prove you are capable to pay both the rent and utilities for the next 30 days. (i.e., pay stubs)
Documentation check list:
- 3-5 day Notice to Pay or Quit issued by Landlord. (Rent only)
- Lease Agreement
- Utility shut off notice/bill.
- Proof of all income (any type that is legitimate and official) for all household members (related or not). The income guideline is based on total gross (before deductions/taxes) income for the past 30 days.
- Proof of all household members (related or not) – valid original State ID's for all adults & original social security cards for all household members as well as birth certificates for all children under the age of 18 or age 18 and still in school.
- Documentation of the reason assistance is needed.
Click Here To Complete Our Online Client Contact Form For Rent & Utility Assistance.
Energy Assistance
HELP of Southern Nevada is collaborating with the state of Nevada to help clients apply for energy assistance. This is a program that can pay part of the power bill for those that are low income and also are having financial barriers for a variety of reasons. The program can pay for arrearages, reconnections, previous addresses bills and also current. This program is done and then hand delivered to the state. Once this process is complete the state then does the qualifying for these clients. Currently, this process takes 30-45 days. The following items are needed in order to qualify:
- You must be low income.
- You must provide proof of residence.
- You must provide copies of ID’s and Social Security cards for all members of the household.
- You must provide power bills in your name.
This is an effort to assist clients. HELP of Southern Nevada plays no other role and has no part in the final decision for assistance. Clients call the phone number provided on the application form.
HOPWA
Housing Opportunities for People With Aids (HOPWA) food vouchers for clients that are HIV/AIDS. Albertson's vouchers are issued to those clients with HIV/AIDS to assist with dietary needs through the HOPWA program. This assistance is available once every three months.
Funds are currently available for this program.
The following items are needed in order to qualify:
- Valid Nevada State ID or Nevada Driver's License.
- Medical proof of diagnosis.
- Social Security Cards and Birth Certificates for dependent minor children in the household.
- Proof of income (household).
- Proof of residency.
HPRP (Homeless Prevention Rapid Re-Housing Program)
The HPR program is designed to assist the community with a "NO WRONG DOOR" funding source. Clients that are in need of rent and utility assistance can go to or call a "Lead Agency" or a "Partnering Agency" for an assessment. With this funding source, clients may be eligible for multiple months of assistance depending upon their crisis.
Client must meet eligibility guidelines in order to receive assistance. This funding is to prevent clients from becoming homeless as well as placing homeless clients into housing. Clients must receive and agree to case management and a case plan to prevent future episodes or risks of homelessness.
HELP of Southern NV: (702) 369-4357 or (702) 217-2445 or (702) 759-3386 (After Hours Phones For Emergencies).
Additional Assistance
Bus Passes for verifiable new employment or verifiable doctor appointments.
Depending on funding there are maximum amounts that clients will qualify for every six months.
We currently are assisting clients with this service.
Clothing vouchers at local thrift stores for clothing that can be obtained once every six months.
Vouchers are limited and are dispersed on a "first- come, first-serve basis".
We currently are assisting clients with this service Monday thru Thursday.
Food Vouchers that are given to be used at a food bank. These are given from 7:00 a.m.- 10:00 Monday
through Thursday (closed Friday) excluding holidays. Clients may receive this assistance 3 times every six months.
The following items are needed in order to qualify:
- ID and Social Security cards for all household members (clients may qualify one time without ID).
We currently are assisting clients with this service.
